Grecco Single Customer View helps to:
- Increase share of wallet through cross-seel and up-sell
- Improve customer satisfaction
- Increase marketing efficiency
- Streamline client on-boarding processing through multi-channels
- Improve corporate governance
- Increase customer loyalty
- Better reporting and decision making
The advantage to use a Grecco Single Customer View:
- Hosted solution, so no software installation is required
- No complex integration project; non-intrusive and no changes to data models in use
- No risk because existing systems and procedures will not have to change
- Flexible Service Level agreement based on ‘pay as you go’ model
- Unlimited scalability allows for small start and a stepping stone for further growth
- Guaranteed operational within 3 months after start with rapid deployment assistance
Grecco will provide you with this: a single, complete, up-to-date view of all your customer data. We’ll do that by matching your existing customer records, identifying duplicates, and combining the data from all these records into Golden Records.
Maybe even more important: Grecco will synchronize your Golden Records back to your existing systems, so every system will be kept up-to-date.
Grecco cleans and verifies all your data. Not just in batch or in a single run only, but it will keep cleaning and verifying, so your data never, ever gets “dirty” again.
Grecco uses state-of-the-art Data Quality components from several partners for data validation and cleanup, so we’ll give you the choice which components to use.
Grecco comes with a rich user interface, giving you direct access to all of your customer data.
Searching through all customer records in your organization? No problem. Editing records in one place only, without having to make the same change in each and every system? Done. So what’s been changed by whom? Grecco’s history will tell you exactly.
Without any extra effort, you can use Grecco to enrich your customer records with external data sources. Grecco can enrich your records with address updates, lifestyle data, credit ratings etc. etc. No further integration needed, just as easy as that.
That said, with Grecco’s API you can re-use your Golden Record data any place in your organization. Grecco can inform you of changes to names, addresses, phone numbers, etc. etc, so you can act on that.